OCEAN

Fillable shipping document

Free Arrival Notice Data Sheet Template

Prepare or review carrier, vessel, ETA, terminal, B/L, container, charge and free-time information.

A destination-side data sheet for preparing or checking an arrival notice.

Authority and use

This data sheet is not an official carrier notice. Arrival, charges and free time must be confirmed by the carrier, NVOCC, terminal or authorized destination agent.

Notice
Shipment
Parties
Arrival
Release
Charges

Arrival Notice Equipment and Cargo Status

Add one row per item, package group or container as appropriate.

Row 1

Short answer

What an arrival notice does

An arrival notice tells the consignee and notify party that a shipment has arrived or is about to arrive, and sets out the vessel, ETA, terminal, B/L and container references, the charges due and the free time available. It is a notification, not a release: cargo cannot be collected on an arrival notice alone, and the free-time clock it announces is usually already running.

  • Issued by the carrier, NVOCC or destination agent
  • States charges due before release
  • Announces free time and the last free day
  • Does not authorise collection — that needs a delivery order

How to Prepare an Arrival Notice Data Sheet

  1. 1

    Fill the shipment, party and reference details.

  2. 2

    Add cargo lines; relevant totals and CBM update automatically.

  3. 3

    Review required fields and download PDF, XLSX or DOCX.

Why the arrival notice is the most time-critical document you receive

Every other import document can usually wait a day. The arrival notice cannot, because it starts a clock that costs money. By the time it reaches you, free time may already have begun, and each day between the notice landing in an inbox and somebody acting on it is a day removed from the collection window.

The practical failure is almost never that the notice was wrong. It is that it arrived as an email attachment to a shared mailbox, was not read against the shipment file, and surfaced three days later when the demurrage had already started accruing. Treating arrival notice processing as a same-day task is the single highest-return habit in import operations.

Free time is usually already running

Depending on the tariff, free time starts at discharge or at availability — both of which typically precede the notice reaching you. Read the last free day off the notice, diarise it immediately, and work backwards from it rather than forward from the day you happened to open the email.

What a complete arrival notice contains

Arrival notice fields and why each one matters
FieldWhy it matters
Issuer and notice numberIdentifies who to contact and gives the reference for any query or dispute
B/L numberThe key that links the notice to your shipment file and to the customs entry
Vessel and voyageConfirms the sailing; a change here means the ETA has moved
ETA and actual arrivalDrives every downstream deadline, including free time
Port of discharge and terminalDetermines which terminal appointment and which haulier you need
Container numbers, sizes and typesMust reconcile with the B/L and with your haulage booking
Consignee and notify partyConfirms the notice reached the right party and that the B/L consignee is correct
Charges dueWhat must be settled before release; check each line against the quotation
Free time and last free dayThe deadline that determines whether demurrage is incurred
Release requirementsWhether an original B/L, telex release or express release governs
Local agent contactWho actually releases the cargo and answers questions

Arrival notice, delivery order and release: three separate things

These are routinely confused, and the confusion costs free time. The arrival notice informs. The release is the carrier's decision that its conditions have been satisfied — the transport document surrendered or released, and charges paid. The delivery order is the instrument that authorises the terminal to hand the cargo over.

You can hold an arrival notice and be unable to collect anything. That is the normal state of affairs until the release conditions are met, and the gap between notice and release is where most avoidable demurrage is generated.

Which document does what
DocumentIssued byEffect
Arrival noticeCarrier, NVOCC or destination agentInforms of arrival, charges and free time
Carrier releaseCarrierConfirms the B/L has been surrendered or released and charges settled
Customs releaseCustoms authorityConfirms the entry is cleared and the goods may move
Delivery orderCarrier or its agentAuthorises the terminal to release cargo to a named party or haulier
Equipment interchange receiptTerminal or depotRecords condition and custody at the moment of handover

Both the carrier release and the customs release are normally required before a delivery order is issued. Either one outstanding blocks collection.

Working an arrival notice the day it arrives

  1. 1Match the notice to your shipment file by B/L number, and confirm the container references agree with the B/L and the packing list.
  2. 2Read the last free day and diarise it immediately, along with a working deadline at least two days earlier.
  3. 3Confirm the release requirement — original B/L, telex or express — and start whatever action it needs, since courier transit or bank release is usually the longest lead time.
  4. 4Check each charge line against the quotation and query anything undisclosed straight away rather than at payment.
  5. 5Confirm the customs entry is filed, or file it, and check whether any permit or certificate is outstanding.
  6. 6Book haulage and a terminal appointment against the actual terminal named on the notice, not the port generally.
  7. 7Confirm the terminal has released the container and that no hold — customs, carrier, terminal or line — remains against it.
  8. 8Escalate at 48 hours before the last free day if any of the above is unresolved.

Preparing an arrival notice as a forwarder or NVOCC

If you issue arrival notices to your own customers, the notice is your first opportunity to prevent a demurrage complaint that will later be aimed at you. Completeness and timing matter more than formatting.

  • Send it as early as the information allows, not when it is convenient — a notice sent two days before ETA is worth more than a perfect one sent on arrival
  • State the last free day explicitly as a date, rather than leaving the consignee to derive it from a free-time allowance
  • Itemise every charge with its basis, so nothing appears for the first time at payment
  • State the release requirement plainly and say what the consignee must do next
  • Name a person and a direct contact route, not a generic mailbox
  • Reference the terminal, not just the port, so haulage can be booked correctly
  • Send it to both the consignee and the notify party, and confirm receipt on high-value or time-critical cargo

This worksheet is not an official carrier notice

Use it to prepare a notice as a forwarder or agent, or to record and check the information on a notice you have received. Arrival, charges, free time and release conditions are established by the carrier, NVOCC, terminal or authorised destination agent — this data sheet organises the information rather than certifying it.

Arrival Notice Template FAQ

What shippers, forwarders and brokers most often ask when preparing a arrival notice data sheet.

What is an arrival notice?

A notification from the carrier, NVOCC or destination agent that a shipment has arrived or is about to arrive, setting out the vessel and voyage, ETA, terminal, B/L and container references, the charges due before release and the free time available. It is informational — it does not authorise collection of the cargo.

Is an arrival notice the same as a delivery order?

No. The arrival notice tells you the cargo has arrived. The delivery order authorises the terminal to release it to a named party. Between the two sit the carrier release — which requires the transport document to be surrendered or released and charges to be settled — and the customs release. Holding an arrival notice does not entitle you to collect anything.

When does free time start?

It depends on the tariff, and the wording matters. Some tariffs run free time from discharge, others from the date the container is made available. On a shipment held for examination those dates can be days apart. Take the last free day from the notice where one is stated, but confirm it against the governing tariff or service contract, because the notice is the carrier's statement rather than the contract.

Who receives the arrival notice?

The notify party named on the Bill of Lading, and usually the consignee. This is exactly why the notify party field matters when the B/L is prepared: naming a customs broker or a destination office that actively monitors arrivals is materially better than naming a head-office address where the notice will sit unread.

What should I do the day an arrival notice arrives?

Match it to your shipment file, diarise the last free day with a working deadline two days earlier, confirm the release requirement and start any action it needs, check the charges against the quotation, confirm the customs entry is filed, and book haulage against the named terminal. Almost all avoidable demurrage is generated in the days between the notice arriving and someone acting on it.

Can I dispute the charges shown on an arrival notice?

Yes, and it is easier before payment than after. Compare each line against the quotation and the service contract, and query undisclosed charges immediately in writing. Be aware that the carrier will usually not release cargo while charges are outstanding, so an unresolved dispute can generate demurrage — which is why raising it the day the notice lands matters more than the merits of the argument.

What is the last free day?

The final day on which the container can be collected without incurring demurrage. It is derived from the free-time start event plus the allowance, under the tariff's counting convention — so it moves if the start event, the allowance or the convention differs from what you assumed. Take the stated date from the notice and reconcile it against your own calculation rather than trusting either alone.

Does an arrival notice mean customs has cleared the shipment?

No. The arrival notice is a carrier or agent communication about the transport leg. Customs clearance is a separate process with its own timeline, and cargo can sit under a customs hold with a perfectly valid carrier release in place. Both releases are needed before a delivery order will issue.

What if the container numbers on the notice do not match my B/L?

Query it immediately and do not proceed on the assumption that it is a typographical error. A mismatch may mean the notice relates to a different shipment, that containers were substituted, or that a reference was corrupted in a carrier system. Validate the check digits on both sets, and get written confirmation of which containers actually carry your cargo before booking haulage.

Can an arrival notice be issued before the vessel arrives?

Yes, and it usually should be. A pre-arrival notice sent several days before ETA gives the consignee time to arrange clearance, funds and haulage, and is far more useful than a notice sent on the day of discharge. Some carriers issue both a pre-arrival and a final arrival notice.

What charges typically appear on an arrival notice?

Destination terminal handling, documentation or delivery order fees, any collect ocean freight, container cleaning or maintenance charges where applicable, customs-related disbursements, and on LCL shipments deconsolidation and CFS handling. Demurrage and detention appear later, if incurred. Every line should be traceable to a quotation or a published tariff.

Can GainingDocx track free time from an arrival notice automatically?

Yes. Extracting an arrival notice captures the vessel, ETA, port, terminal, B/L and container references, charge lines and any printed free-time or last-free-day dates as structured fields on the shipment record — so the deadline becomes a tracked date rather than a line buried in a PDF.

Which formats can I download for this Arrival Notice Data Sheet?

You can complete the browser form and download a generated PDF. Editable XLSX and DOCX starter files are also available for offline work.

Are the details I enter uploaded?

The template form is designed to keep entries in the browser while you prepare the document. Review the finished file before sharing it with a carrier, customer, broker or authority.

Does this template replace carrier, customs or legal advice?

No. This data sheet is not an official carrier notice. Arrival, charges and free time must be confirmed by the carrier, NVOCC, terminal or authorized destination agent.

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